Ordering from trekel

[a12]

Do they send an invoice and then you pay it, somehow?
I didn't see any fields for credit card info.

[Travis Finch]

At some point in the buying process there is a pull-down menu that lets you select the credit card option. I believe that the default display on this menu is "invoice".

Lemme check and I'll get back on it.

[skyblue]

Trekel will provide a phone number so that you can give them your credit card number. I have ordered Fisoma strings
several times via that method. They are very nice to work with.

[Travis Finch]

As skyblue mentioned, you can indeed call and they are very nice to deal with. Also, I just checked the website-

After you click on "checkout" the pull-down menu is right next to the big green "next step" button.

Enjoy,
Travis

[Acquavella]

If you still have problems, email them at info@trekel.de Maren is the person you want to talk to. She is extremely helpful and wonderful to work with. Good luck.

[trebleclef528]

Barbara and I buy quite often from Trekel (for our Association www.mandolinscotland.org) and for us they send an Invoice but then they know Barbara and she has a German Bank Account so transfers are easy. For most"overseas" transactions they prefer you pay by credit card.

Chris is quite right, if you contact Trekel and ask for Maren (she speaks good English) you will find she is very helpful.

Haus der Musik Trekel
Willerstwiete 17
D - 22415 Hamburg
Telefon 0044 40 520 33 97
Fax 0040 40 520 78 24
email info@trekel.de

[a12]

Thanks to all for the replies.
I emailed my credit card info.