Results 1 to 9 of 9

Thread: Contact The Mandolin Store?

  1. #1

    Default Contact The Mandolin Store?

    Has anyone been in contact with The Mandolin Store? I sent 2 emails in the past 3 weeks that they have not answered and no one is answering the phone. Unusual for them.

  2. #2
    The Amateur Mandolinist Mark Gunter's Avatar
    Join Date
    Apr 2014
    Location
    Palmer, Texas
    Posts
    3,564

    Default Re: Contact The Mandolin Store?

    Had a brief discussion with Dennis Friday via email.
    Technique, theory and fun, fun, fun. I love playing, studying and sharing MUSIC.
    "Life is short. Play hard." - AlanN
    ------------------------
    HEY! The Cafe has Social Groups, check 'em out. I'm in these groups:
    Newbies Social Group | The Song-A-Week Social
    The Woodshed Study Group | Collings Mandolins | MandoCymru
    - Advice For Mandolin Beginners
    - YouTube Stuff

  3. #3
    Registered User Jake Biddix's Avatar
    Join Date
    Feb 2008
    Location
    Charleston, SC
    Posts
    69

    Default Re: Contact The Mandolin Store?

    Did a trade deal with them in the past 2 weeks. Seemed to be responsive as ever.
    Jake B.
    Charleston, SC

  4. #4
    Front Porch & Sweet Tea NursingDaBlues's Avatar
    Join Date
    Mar 2015
    Location
    My heart is in The South.
    Posts
    496

    Default Re: Contact The Mandolin Store?

    Just ensuring that you have their latest contact information since they moved to Tennessee:

    https://themandolinstore.com/contact/

    From their Contact page:

    PLANNING A VISIT?

    At this time we ask that you where face masks when visiting our showroom. In order to give customers the best shopping experience possible, we are currently offering appointment only hours. This will allow customers a one on one experience in the shop to hear instruments in an environment that’s not too noisy. To schedule an appointment click here. 907 Rivergate Parkway Suite A-4 Goodlettsville, TN 37072. We may have regular shop hours 1 or 2 days a week depending on how things look as we get past the pandemic.

    Phone Service – Talk or Text

    (623) 933 – 8319 (We do our best to answer the phones from 10:00 AM – 5:00 PM CST) For Faster Service After hours email us.

    Email – sales@themandolinstore.com

    We monitor emails via smart phones on evenings and weekends and do our best to answer them in a timely manner.
    Last edited by NursingDaBlues; Jun-01-2020 at 12:23pm.

  5. #5
    Registered User
    Join Date
    Aug 2018
    Location
    Nashville, TN
    Posts
    19

    Default Re: Contact The Mandolin Store?

    I was actually in the store about a month ago very briefly. Dennis got back to me fairly quickly any time I e-mailed him.
    Gibson Custom Shop F5G Wide Nut (2020) David Harvey
    The Loar LM-600-VS
    1972 OMI Dobro Model 60-D
    2003 Martin HD-28V
    2011 Martin GPCPA2
    and a few more....

  6. #6

    Default Re: Contact The Mandolin Store?

    Answered my email within a few hours after I sent it two weeks ago.

  7. #7
    Teacher, luthier
    Join Date
    Oct 2017
    Location
    Southeast Tennessee
    Posts
    1,671

    Default Re: Contact The Mandolin Store?

    Email is not the most reliable form of communication. Maybe the emails went into a spam folder, either theirs or yours.
    When in doubt, give them a call.

  8. #8

    Default Re: Contact The Mandolin Store?

    Talked with Dennis via email on 5/15. He was very responsive but said he had been sick for a while.

  9. #9

    Default Re: Contact The Mandolin Store?

    Thanks everyone. I tried using a different email this morning and heard back.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •