I'm still waiting for anyone experiencing this problem to tell me when they think this began. This was an important question, not a passing statement to make. There are potential issues that can possibly be related to the software, but they typically revolve around when an upgrade has occurred, and I'd think it would impact more than two people out of thousands of users. We haven't had a new software release for some time now, probably 4-5 months. If an issue were to be caused by that, the problem should have started around that time.
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