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Thread: Best service, best customer concern

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    What store on an International Level did you find in your mandolin life to give you all you wanted

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    Registered User jim_n_virginia's Avatar
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    Quote Originally Posted by (Tone Monster @ April 25 2008, 12:26)
    What store on an International Level did you find in your mandolin life to give you all you wanted # #
    Gibson!

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    Moderator MikeEdgerton's Avatar
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    Mandolin Bros.
    "It's comparable to playing a cheese slicer."
    --M. Stillion

    "Bargain instruments are no bargains if you can't play them"
    --J. Garber

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    Bernunzio.

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    Mandolin Brothers

    Nathan

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    The Mando Shop, Tallahassee, FL.
    Richard Russell

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    FQM in Louisville has about anything I want.
    ken froman

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    The Acoustic Music Company, Brighton (England)

    Fliss

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    Gryphon Strings, Palo Alto, CA
    John Kasley
    Williamsburg, VA

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    Registered User f5loar's Avatar
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    Gibson,INC and GHS strings and the Dude.

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    Registered User Douglas McMullin's Avatar
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    Mandolin Brothers.

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    Registered User John L's Avatar
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    Folkway Music, Guelph, Ontario
    Johneeaaddgg

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    I've been shopping at Gryphon Stringed Instruments (Palo Alto, CA) since 1980, and I've never had any concern about their service, quality or prices. They've always been the best for me.

    I've also had great experiences with Elderly Instruments (Lansing, MI).
    EdSherry

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    Elderly of course, but then again I live about an hour away...
    They always have something I NEED, but usually can't afford...
    Something a bit less controversial...

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    Registered User Ivan Kelsall's Avatar
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    TAMCO in Brighton,England, FQMS & Janet Davis in the USA. Also, when i asked for advice re.tailpieces from Greg Boyd in the USA,i received a very courteous reply,giving me the info.i required. Service & courtesy like that is priceless,
    Saska
    Weber F-5 'Fern'.
    Lebeda F-5 "Special".
    Stelling Bellflower BANJO
    Tokai - 'Tele-alike'.
    Ellis DeLuxe "A" style.

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    Registered User John Rosett's Avatar
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    My vote goes to Greg Boyd and his crew. I used to (and soon will again) live near his shop, and it's a great place to go. Usually 20-30 high end mandolins, as well as guitars, b*njos, dobros, etc. Great cutomer service, and a really knowledgeable staff. They have been really good to me through the years.
    "it's not in bad taste, if it's funny" - john waters

  17. #17
    kestrel
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    Folk of the Woooooood?

    Sorry. The devil made me do it.

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    Mandolin Brothers
    "I love the smell of my mandolin in the morning. The smell, you know ... that varnish smell. Smells like victory."

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    Vote for Elderly here. Never had a problem, been dealing with them for years.
    Breedlove Quartz FF

    "I choose to listen to the river for a while, thinking river thoughts, before joining the night and the stars."
    - Edward Abbey

    www.myspace.com/rogerandbennyb

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    Greg Boyd

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    Mando accumulator allenhopkins's Avatar
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    Had great experiences with John Bernunzio, Vintage Fret Shop, Music Emporium, and Elderly Instruments, but my all-time vote goes to:


    Stutzman's Guitar Center

    Great little store in Rochester NY; I worked there part-time for Dave Stutzman and his late dad Eldon, and have bought dozens of instruments, ranging from my F-5 and 3-point F-2, my Sobell, Eastman mandola and mandocello, National Triolian, Dobro mandolin, Flatiron OM, Gibson K-1 mandocello -- not to mention Martin and Taylor guitars, Dobro, National Style O and Havana guitars, Guild F-212XL 12-string, Pollman mandoline banjo, some Gold Tone instruments, Regal tiple, Vega Little Wonder banjolin, etc. etc. Dave and Dick Stutzman do all my repairs and adjustments, keep me in strings and picks, and supply me with cases, straps, tuners, and all the little gewgaws that pickers need. They're honest, reasonably priced, and stand behind all the work they do. Hope they're in business forever!
    Allen Hopkins
    Gibsn: '54 F5 3pt F2 A-N Custm K1 m'cello
    Natl Triolian Dobro mando
    Victoria b-back Merrill alumnm b-back
    H-O mandolinetto
    Stradolin Vega banjolin
    Sobell'dola Washburn b-back'dola
    Eastmn: 615'dola 805 m'cello
    Flatiron 3K OM

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    Mandolin Brothers
    Dave

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    Registered User Brad Weiss's Avatar
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    One more nod for the guys in Staten Island. #But customer service can't be beat at jazzmando.com...

  24. #24

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    Quote Originally Posted by (Snakebeard Jackson @ April 28 2008, 11:22)
    Greg Boyd
    Agreed, by me

  25. #25
    Purveyor of Sunshine sgarrity's Avatar
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    Ya know....I got to thinking and I have rarely bought an instrument from a store. The last time I did it was a guitar from The Mandolin Store and Dennis' service was excellent. Almost all of my mandolin purchases have been right here from the classifieds.

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