I generally like EXP74s but for the last 2 string changes i tried the newer Nickel Bronze sets. Last week I changed back to the EXP74s but when I opened the pack the inner sleeves looked odd. I've attached a photo. I don't really remember but I'm pretty sure the inner sleeves should be the D'Addario branded corrosive barrier sleeve (or something to that effect). The sleeves were plain white with the string number on them.
I went on to the D'Addario Play Real website to check authenticity but since there was no Players Circle card inside I could not check the serial number. I emailed playerscircle@daddario.com explaining as I did above and including a photo and received a reply saying to check the Play Real section of the site and insert the serial number. I replied explaining that I did not have the players circle card but have not received a reply from players circle as yet.
The following day I emailed playreal@daddario.com with my story as above but to date have received no reply.
I find the lack of communication from D'Addario disappointing as they seem to champion the authentic product issue.
What are your thoughts on the strings? Are they genuine? I purchased them from my usual string supplier with whom I've never had any issues with in the past.
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