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It may be that there is some foreign material or corrosion blocking the rotating contact(wiper) at the point where it turns off. Try some electrical contact cleaner and be careful to not spill any on...

https://www.accessbagsandcases.com/product-category/access-cases/page/2/
Pricy, but gets the job done. Can be modified with additional foam to fit more snug.

Looks like a 12 Strings VOX Phantom XII which would be 1963 the first year that model was available. It is said to have 25.5 inch scale length so not that unusual for an electric 12 string scale...

A bit overkill but one neck is double course while the other is single. Here is a picture of an EDS 1235 with mandolin and tenor guitar.183795

I don't have a mandola but there is a very entertaining guy on youtube who made a video about the plectrums he uses among many other videos where he plays a variety of string instruments, mainly...

That is very interesting.
Gibson at some time, made a double neck EBS1250 a mandolin/tenor guitar which seems to be quite rare.
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No hate, seems like a fair assessment. The part that made me cringe was when he said wood putty, which might be ok for a decorative wall hanger, but I've never seen a satifactory result using that...

Here is a youtube link to Brad the guitarlogist repairing a Kay mandolin
https://www.youtube.com/watch?v=1dAYOl4z0aA

Many thanks to Robert G. Meldrum for writing and sending the "How to Set Up a Mandolin" document. Everyone new to the Mandolin Cafe should get a copy of this well written setup procedure.

http://www.almuse.co.uk/index.html

http://www.almuse.co.uk/mandolin_pickups.html

You really need to check out this web page not just for the pickups but also for Pete's cool mando builds.

http://www.almuse.co.uk/mandolin_pickups.html
This gentleman has the solution. If you are not handy with a soldering iron, you might want to find a luthier to make the exchange.