Ted Eschliman
Nov-12-2004, 5:51am
For those of you who frequent my jazzmando website, I have to apologize for the technical difficulties we're experiencing. We've been down now for nearly a week...
It's a classic case of one hardware company (Domain register) blaming the other (Web server), and leaving me in the middle.
This quote from my latest sleuth:
We are aware of this issue and appreciate your patience during times when popular features may be temporarily unavailable. This is often a result of changes being made to improve the quality of the service.
The appropriate department is working to resolve the issue as quickly as possible. I have forwarded your report to our System Administrators so they can keep track of the issue. Thank you for bringing this to our attention.
At this time, we do not have an estimated time of repair but our technicians are working day and night in order to fix it as soon as possible.
Needless to say, I wish I could spend more time authoring than fixing; it's been a tough week. Meantime, thanks for your understanding.
I'm down but not out...
It's a classic case of one hardware company (Domain register) blaming the other (Web server), and leaving me in the middle.
This quote from my latest sleuth:
We are aware of this issue and appreciate your patience during times when popular features may be temporarily unavailable. This is often a result of changes being made to improve the quality of the service.
The appropriate department is working to resolve the issue as quickly as possible. I have forwarded your report to our System Administrators so they can keep track of the issue. Thank you for bringing this to our attention.
At this time, we do not have an estimated time of repair but our technicians are working day and night in order to fix it as soon as possible.
Needless to say, I wish I could spend more time authoring than fixing; it's been a tough week. Meantime, thanks for your understanding.
I'm down but not out...