With Best Regards,
Bob Pomicter, Jr.
Propietor,
Studio 46 Music Study Center
181 Main Street
Hackettstown, NJ 07840
(908) 852-2040
studio-46
So on the advice of some here I ordered the Ultimate collection of violin methods and studies. In the first few days of January. I used paypal and saw the payment go through on the 5th. well no cd. I started to worry, no order confirmation by email so I emailed no reply three mails. I decided to call, got a machine and they returned my call and I saw it on caller id and called back. Their internet provider who also handles email implemented a spam filter and some orders were misplace. The were very responsive and have sent the cd. They offered to send it no charge for the trouble and they still may but I told them I understand email problems and was more then willing to still pay for the product. They may or may not credit me I think they will but wouldn't hesitate to do business with them again. Very nice people I delt with.
Moral of the story is be patient but not to patient and talk to some one more often then not they won't let you down. John
Oh he did ask how advanced a violin player I was and when I said I wasn't that it was for working with a mandolin I think he was surprised. Just thought it was funny. John
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